Data Solver Limited (“Data Solver”) understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, https://www.datasolver.com/ (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
In this Policy, the following terms shall have the following meanings:
“Account” means an account required to access and/or use certain areas and features of Our Site or Software
“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;
“Personal Data” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”);
“Software” means any and all mathematical codes, programs, routines and other functions and features within Our computer programs;
“We/Us/Our” means Data Solver, a limited company registered in England under company number 10342971, whose registered address is 1 Seebeck House, Seebeck Place, Knowlhill, Milton Keynes, MK5 8FR, and whose main trading address is Block E, 24, Bletchley Park Science and Innovation Centre, Bletchley, Milton Keynes, MK3 6EB.
2.1 Our Site is owned and operated by Data Solver, a limited company registered in England under company number 10342971, whose registered address is 1 Seebeck House, Seebeck Place, Knowlhill, Milton Keynes, MK5 8FR, and whose main trading address is Block E, 24 Bletchley Park Science and Innovation Centre, Milton Keynes, Bucks, MK3 6EB.
2.2 Our VAT number is: 272370509.
2.3 Our Data Protection Lead is: Helen Knight, who can be contacted by email at, email@example.com by telephone on 01908 041 502, or by post at Block E 24, Bletchley Park Science and Innovation Centre, Milton Keynes, MK3 6EB
4.1 As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
4.1.1 The right to be informed about Our collection and use of personal data;
4.1.2 The right of access to the personal data We hold about you;
4.1.3 The right to rectification if any personal data We hold about you is inaccurate or incomplete;
4.1.4 The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you;
4.1.5 The right to restrict (i.e. prevent) the processing of your personal data;
4.1.6 The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
4.1.7 The right to object to Us using your personal data for particular purposes; and
4.1.8 Rights with respect to automated decision making and profiling.
4.2 If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 of this policy and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
4.3 For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
5.2 date of birth;
5.4 organisation name
5.5 job title;
5.7 contact information such as email addresses and telephone numbers;
5.8 demographic information such as post code, preferences, and interests;
5.9 IP address and geo location;
5.10 web browser type, version and security;
5.11 operating system;
5.12 a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to;
5.13 information about your business activities and sector;
5.14 information about the number of employees at your organisation
5.15 Your log in preferences which enable you to sign in as a user/provide comments on posts on our website
6.1 All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
6.2 Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests.
Specifically, We may use your data for the following purposes:
6.2.1 Providing and managing your Account;
6.2.2 Providing and managing your access to Our Site;
6.2.3 Personalising and tailoring your experience on Our Site;
6.2.4 Supplying Our products and / or services to you;
6.2.5 Personalising and tailoring products and / or services for you;
6.2.6 Replying to emails from you;
6.2.7 Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by clicking on the unsubscribe button on our newsletter/marketing information, or by sending your request to our trading address above, or by email to firstname.lastname@example.org)
6.2.8 Analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience;
6.3 With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone (these telephone calls will not be recorded) and post with information, news and offers on Our products and services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
6.4 Third parties whose content appears on Our Site may use third party Cookies, as detailed below in section 13. Please refer to section 13 for more information on controlling Cookies. Please note that We do not control the activities of such third parties, nor the data they collect and use, and we advise you to check the privacy policies of any such third parties.
6.5 You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.
6.6 We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.
Data will therefore be retained for the following periods:
6.6.1 For visitors to Our Site, who do not submit any information to Our Site no personal data is retained. Our Site does however use Google Analytics which collects information on how visitors use our site, but any information collected is anonymous for example; the number of visitors to Our Site, the pages they have visited and where those visitors have come from. For more information about Google Analytics please use the following link – https://support.google.com/analytics/answer/6004245?hl=en
6.6.2 Any visitors to Our Site, who submit information to us via Our Site, are treated as potential customers, suppliers or partners. We will therefore utilise the information that you have provided to us to make contact with you in order to follow up your enquiry and to keep a record of all enquiries received to assist Us with Our business planning and development.
Our lawful basis for processing your personal data in these circumstances are:
126.96.36.199 processing is necessary for the performance of a contract or in order to take steps to enter into a contract at your request, under Article 6 1b) of the GDPR; and/or
188.8.131.52 processing is necessary for the legitimate interests of Our business under Article 6 1f) of the GDPR.
Where your enquiry does not convert to a contract with us We will retain your personal data for a period of one year after the date of your last contact with you.
Where your enquiry results in a contract between us We will retain your personal data for a period of six years after the end of Our business relationship with you
7.1 We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
7.2 Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using Our Site and submitting information to Us. If We do store data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
7.3 Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
7.4 Steps We take to secure and protect your data include:
7.4.1 Encryption of Data during transit. Our web servers are protected by Secure Sockets Layer (SSL)
7.4.2 All our local devices used to access data in our secure cloud are protected by Antivirus software and regularly updated with security patches
7.4.3 Our local computers, laptops are encrypted with Bitlocker
8.1 Subject to section 8.2, We will not share any of your data with any third parties for any purposes.
8.2 We may sometimes contract with third parties to supply products and services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising, and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
8.3 We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
8.4 Where We transfer any personal data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR including:
8.4.1 Identification of third party – Identification of the country’s classification according to the adequacy decision, data processing agreements, adequate cyber security standards in line with the information security management standards.
8.4.2 Data Hosting: Identification of where data is hosted – cloud hosting of data with adequate security and encryption standards, back up controls and retention policies.
In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, or where We are complying with legal requirements, a court order, or a governmental authority
9.2 In the event that any of your data is to be transferred in such a manner, you will be contacted in advance and informed of the changes.
10.1 When you submit personal data via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our marketing emails and at the point of providing your details through an opt in mechanism.
10.2 You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
11.1 You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is generally payable. We however receive the right to charge a reasonable fee where requests are manifestly unfounded, excessive or repetitive. Please contact Us for more details at email@example.com or using the contact details below in section 14.
13.2 By using Our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for performance tracking of the website, identifying visitor source to the website, identifying visitor destination from our website, whether the user has visited the site before, time spent on the site. For more details, please refer to section 6, above, and to section 13.6 below. These Cookies are not integral to the functioning of Our Site and your use and experience of Our Site will not be impaired by refusing consent to them.
13.3 All Cookies used by and on Our Site are used in accordance with current Cookie Law.
13.4 Before Cookies are placed on your computer or device, you will be shown a prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.
13.5 Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.6. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.10, but please be aware that Our Site may not work properly if you do so.
The following third-party Cookies may be placed on your computer or device:
|Name of Cookie||Provider||Purpose|
|_ga||Google Analytics||Used to distinguish users. Expiration time – Expiration time of 2 years|
|_gid||Google Analytics||Used to distinguish users Expiration time – Expiration time of 24 Hrs|
|_gat||Google Analytics||Used to throttle request rate. Expiration time of 1 minute|
|WordPress||Name of the person leaving comment on the website articles/blog|
|WordPress||Email ID of author leaving comment on the website, includes spam control and authentication of user|
|WordPress||Link associated with Author’s public profile/gravatar/ID as used when leaving a comment|
13.6 Our Site uses analytics services provided by Google Analytics and WordPress cookies. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products and services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you. WordPress cookies are used to authenticate allow them to leave comments on
13.7 The analytics service(s) used by Our Site use(s) the following Cookies:
|Name of Cookie||First / Third Party||Provider||Purpose|
|Third||Used to distinguish users.|
|Third||Used to distinguish users.|
|Used to throttle request rate|
|Third||WordPress||Name of the person leaving comment on the website articles/blog|
|Third||WordPress||Email to authenticate the user’s comment|
|Third||WordPress||Link of the User’s public ID|
13.8 In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third
13.9 You can choose to delete Cookies on your computer or device at any time by going through the browser settings and removing browsing history and cookies information, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
13.10 It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings